Call Us before you come to our location in order to insure the item you want is in stock at our NJ Warehouse 

• sales@pccdepot.com
• support@pccdepot.com
• management@pccdepot.com
• rma@pccdepot.com (returns)
• services@pccdepot.com

      PCCdepot is an Authorized Xerox Sales & Service Center. PCCdepot is
      also a Stocking Supplies Center for both Xerox and HP. PCCdepot has been repairing & serving HP and Xerox Laser
      Printers for over 15 years. PCCdepot offers both On-Site and Drop Off Carry In Service for both HP and Xerox LaserJet   
      Printers to our local customers.

• VISA, MasterCard, AMEX, Discover - Billing information MUST match Credit Card Records or your order CANNOT be shipped. If you are shipping to a different address other than billing address, this Shipping address must also match with your credit card records and be listed as an alternate shipping address.
  
• PrePaid Personal, Company & Certified Checks - This will delay order processing as payment must be mailed to pccDepot & and Payment MUST Clear Before shipment will be released.
  
• Purchase Orders will be accepted from Public Schools/Universities & Federal, State and Local Government. Call in to place the order & then fax, email attach, or mail the Hard Copy PO. We cannot ship without having the Hard Copy PO in our possession.
  
• Purchase Orders from Private Schools/Universities & Corporations will be accepted upon Approval from our Credit Dept. Just give us a call for further information.
• We now accept for you convenience.  Shipping address MUST be a verified ship to address.

• Orders are typically shipped within no later than 1-2 business days with most shipping the same day as your order (M-F, Non-Holiday) . Shipments are processed on M-F on Business Days, 9AM-4PM EST. (Holidays Excluded). Orders received by 2PM EST on are typically shipped the Same Day or within One Business Day (24hrs). Please remember that WeekEnds and Holidays are NOT Business Days.
• Many products are listed stating Same Day Shipment on Orders received by 2PM EST & these products will ship same day on orders received M-F (Non-Holidays). (Note: Credit Card Approval Problems, etc, will delay order processing).
• PCCdepot sends out tracking numbers each evening to our customers as orders are shipped. You can track your order using the carriers website with your tracking number (Fedex.com, UPS.com, etc).
  

Taxes:  

• PCCdepot is located in Piscataway, NJ and State Sales Tax will be charged on orders shipping within NJ. Resellers & Exempt institutions please call for instructions on placing orders shipping within NJ without NJ State Sales Tax being added to your order.
  

• If you receive a shipment which appears to have been damaged by the shipping carrier, please REFUSE shipment & notify our service dept immediately. We will deal with the carrier for insurance purposes and arrange for another shipment to you. You must call 1-732-985-2121 to get a Return Authorization Number (RMA#) from our Service Dept before shipping the product back to us.
  
• PCCdepot offers 15 day return for replacement on all equipment that arrives to you in defective condition. Please save all packaging materials, manuals, cables, etc and return them as well or restocking fees will be charged. You must call 1-732-985-2121 to get a Return Authorization Number (RMA#) before shipping the product back to us.
  
• PCCdepot is NOT a Manufacturer & is NOT responsible for manufacturer defects so we split the cost with the customer on returns, customers pays for return shipping to PCCdepot and we pay for shipping for product replacement. PCCDepot does NOT offer cross-shipping of merchandise, you must return to us for replacement. Please use trackable shipping method like FedEx Ground or UPS Ground & Ship INSURED as we are NOT responsible for shipping damage on returns.
  
• PCCdepot offers a 15 day return for product credit less 15% restocking fee on all NEW, Un-Opened equipment that you want to return for whatever reason. Shipping Charges are NOT refundable. Please use trackable shipping method like FedEx Ground or UPS Ground & Ship INSURED as we are NOT responsible for shipping damage on returns.You must call 1-732-985-2121 to get a Return Authorization Number (RMA#) before shipping the product back to us.
  
• After 15 Days all merchandise sold by PCCdepot carries the original MANUFACTURER warranty only. Please contact the manufacturer for instructions on returning merchandise. If you require help finding manufacturer contact information, please refer to the instructions which come with the merchandise or give our service dept a call.
  

• Only qualified US students, faculty members, staff members, and accredited institutions such as Public & Private Schools and Universities are eligible to purchase Academic software from PCCDepot.com.  The software is NOT to be purchased for resale except if purchased by a School or University Campus Store for resale to Students, Faculty & Staff of the School or University. 
  

• Individual STUDENTS, FACULTY, AND STAFF may only purchase (1) of any title per year & we can ship either to your school or home address.
  
• Qualified Public & Private Schools and Universities  are not subject to any limit on the number of copies they can order for their schools use, but the order MUST be shipped to the School directly.
• Students:  All full time students attending Colleges and Universities accredited by a recognized accrediting agency in the United States are eligible to purchase academically priced software from PCCDepot.com.   As part of the enrollment process, you are required to FAX us a copy of your dated photo Student ID Card to 1-732-985-2121 or Scan & Email this to us at sales@pccdepot.com. If your ID isn't dated for the current term, then we will also need one of the following as proof of your current academic status:

• A copy of your dated class schedule.  
  
• A copy of your current semester tuition paid receipt from the registrar's office.  
  
• Another dated school ID (library card, etc.) that has your school's name on it.  
  
• A letter from the school on official school letterhead stating that you are a currently enrolled student. 
  If your school ID doesn't have your photo on it, you'll also need to fax us one of the following:
  • A copy of your Driver's License with your photo.
  • A copy of your Passport photo page.  
    

• Note: K-12 students are NOT qualified educational customers for Microsoft, Lotus and Corel software products. Seniors in high school who have been accepted into college may purchase Microsoft, Lotus and Corel academic products provided you can provide us with a copy of your official letter of acceptance along with either a receipt for paid tuition or a copy of your class schedule.
  
  Faculty & Staff:
  
  All full time and part time faculty and staff employed by Colleges, Universities, and K-12 institutions accredited by a recognized accrediting agency in the United States are eligible to purchase academically priced software from PCCDepot.com.  All faculty and staff are required to fax us a copy of your dated photo Faculty/Staff ID Card. If your ID isn't dated for the current year, then we will also need one of the following:

  • A copy of a recent pay stub (current or previous month only).
  • A copy of a teaching contract that indicates a period of validity.
  • A letter from the school - on the official letterhead of the school - confirming that you are a current faculty/ staff member at the school.  

ACCREDITED INSTITUTIONS

The following accredited Institutions are also eligible to purchase academically priced software.

Note: Institutions must be located in the United States.

Educational Institutions:

Accredited Educational Institutions include Public or Private K-12 Schools, Vocational Schools, Junior Colleges, Colleges, Universities, and Scientific or Technical Institutions accredited by associations recognized by the US Department of Education and/or the State Board of Education. Preschools with early childhood programs that serve a minimum of ten children ages two through five, have been operational for at least one year, and provide educational services are also eligible. Upon credit approval, Educational Institutions and Schools may receive standard Net 30 terms. School Orders must be official purchase orders from the institution on the official stationery/purchase order of the institution. Purchase Orders may be faxed to (732) 985-0200 or emailed to sales@pccdepot.com.

Administrative Offices or Board of Education of Educational Institutions:

District, regional, and state administrative offices of the Educational Institutions as defined above are also eligible to purchase software from PCCDepot.com. Upon credit approval, Administrative Offices and Boards of Education may receive standard Net 30 terms. Orders must be official purchase orders from the Administrative Office or Board of Education on the official stationery/ purchase order of the institution. Purchase Orders may be faxed to (732) 985-2121 or emailed to sales@pccdepot.com.

Additional Manufacturer-Specific Requirements

Please note that software manufacturers SET their own qualifications for purchasing their educational software.  The links below will take you to the manufactures site to review their specific qualifications.

  services@pccdepot.com